Client Import and Connection Guide
Work through your account, plan, subscription, client, and connection check in order. Get one device connected first, then repeat the same steps on other devices. You don’t need to understand every protocol or server term before you begin.
Create an account and save your login details
Open the account setup page in the user panel and follow the prompts to choose a username and password. VPNVD does not require an email address; you can create an account with just a username and password. Before submitting, check the spelling of your username and use a password you don’t use on other sites. Save it with a trusted password manager rather than in a temporary chat. You’ll need this account to view plans, get your subscription, and submit support tickets.
When you’re done, make sure the page has opened the user panel. If you’re still on the login screen, read the instructions and sign in with the username and password you just created. If submission fails, don’t keep retrying. Check your entries, network connection, and the page’s instructions, and make sure you’re on the right site. Being signed in to the panel and being connected in the client are separate things: access to your account lets you manage the service, but doesn’t mean your device is using a server.
Stay signed in and open the plans section. If you plan to use multiple devices, complete the steps on your current device first. VPNVD allows unlimited devices to be connected at the same time, but each device needs a compatible client installed and its own configuration imported.
Choose a plan and check the billing terms
Open the plans section in the user panel. First, distinguish monthly subscriptions from data plans, then choose the option that fits how you use the service. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB; data resets each month on the activation date. If you regularly use AI tools, browse the web, or stream video, choose based on your typical usage rather than the size of a single download.
Data plans are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They expire only when the data is used up. Unlike monthly subscriptions, they don’t reset each month. Before placing an order, check the plan name, price, data allowance, and term. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days; an upgrade does not simply add the same amount of data.
When you reach checkout, follow the panel instructions to pay with Alipay, WeChat Pay, or USDT. Return to the panel after payment and check the order status, then open your account overview to confirm the plan is active. If the payment page and panel don’t match yet, check the original order before creating or paying for another one. If you need help, describe the order status in a panel support ticket. Don’t share sensitive payment details publicly.
VPNVD offers a 60-day money-back guarantee. See the refund policy for application details. This page covers the setup process; to compare prices and data allowances by plan, see the plan pricing page before returning to the panel.
Get your subscription and add it to your client
Once your plan is active, open the account overview and find the subscription details or client import option. The subscription link lets your client load servers and related settings; it isn’t the website address or a server name. If the panel offers an import option for your client, use it. Otherwise, copy the full link and paste it into the subscription URL field in your client.
Don’t edit the link after copying it, and don’t paste it into a search engine. When you paste it, make sure the beginning and end are intact and that it contains no extra spaces, line breaks, or explanatory text. If the panel offers multiple formats, choose the one that matches your client. The wrong format can cause an import to fail or appear successful without adding any servers. Check the format-to-client match in the panel before reinstalling the app.
Your subscription link is an account credential. Keep it as secure as your password: don’t put it in public documents, group chat screenshots, or code repositories. When contacting support, share the error message and the step you’re on, not the full link. If you think the link has been exposed, check whether the panel offers a reset option, follow its instructions, and update the subscription on each device.
You can now open the client download section. Choose your device’s operating system and get the compatible app, then return to the account overview to import your subscription. Don’t add the same configuration multiple times; duplicate entries can make it easy to select an outdated one later.
Import a client for your platform
Get clients from the download section in the user panel; this page doesn’t provide direct installer links. You can sign in to download a client for Windows, macOS, Android, or Linux without an active plan, but downloading an app doesn’t provide an active subscription. The iOS download option is available with an active, purchased plan; follow the panel instructions. The steps below cover common subscription-based clients. Available options and labels may vary; check the current user panel.
Windows: Add your subscription in the subscription or configuration manager
Choose the Windows client in the panel and open the app after installation. Use the import option provided by the panel, or look for an option such as “Add subscription” or “Import from link” in the app’s subscription or configuration manager. To add it manually, paste the full subscription link into the URL field. If there’s a name field, use a label that’s easy for you to recognize; don’t enter your login password. Save the subscription, update it, and wait for the server list to appear.
When the servers appear, make sure the newly imported configuration is selected before choosing a server. Desktop clients often also require you to enable the system proxy or start the connection in the current mode; selecting a server alone may not route your browser through it. If the system asks for network permissions, verify the app’s source before granting them. Start with the default routing mode and avoid changing several advanced settings at once.
macOS: Check that the configuration is active and review network permissions
Get the macOS client from the panel and open its configuration or subscription section. If the panel’s import button opens an app, check that it’s the right one. If it doesn’t open automatically, copy the link and add it manually. Save and update the subscription, then check that servers appear in the app—not just an empty configuration name. Set the imported configuration as active, choose a server, and connect.
macOS may ask you to allow a network configuration or enable a related network component. Follow the current client’s instructions; don’t turn off system security settings to troubleshoot a connection. If the app runs in the menu bar, closing its main window may not disconnect it. Check the app status or menu bar when testing rather than relying on whether the window is visible.
Android: Import your subscription and start the connection
Choose the Android client in the panel and install it as instructed. In the app, open the configuration or subscription section and use the add-from-link option to paste your subscription. Save it and update. If you tap an import link in your browser, make sure the system opens the right app. If you have multiple network tools installed, the app that opens automatically may not be the one you intend to use.
Choose the active configuration and a server, then tap Connect. When the system first asks to set up a network connection, check the app name and confirm. If the connection works in the foreground but drops when you switch apps, check whether the system restricts background activity and adjust the relevant device settings. Don’t run other proxy or VPN apps at the same time; they can replace each other’s connections, leaving the status looking active when it isn’t working as expected.
iOS: Get the app from the panel and add your configuration
Open the iOS download option in the panel and follow the prompt to the relevant App Store page. If the panel says an active plan is required, check the plan status in your account overview. Don’t look for installation files from unknown sources. After installing the app, return to the panel and use the matching import option. Alternatively, in a subscription-compatible client, look for an option to add a subscription or import from a link, then paste and save it.
Update the subscription, choose a server, and connect. The system may ask to add a VPN configuration; verify the source and follow the prompt. A configuration appearing in system settings doesn’t mean the client is using the right server. Return to the app and check the selected subscription, server, and connection status. Continue with the checks below rather than assuming the status icon alone means the site or app you want will work.
On Linux, get a compatible client from the same download section and import your subscription as described in the panel. For routing modes, protocol differences, and per-app proxy settings for AI apps, see the AI Acceleration Guide. This page focuses on the steps needed to connect.
Start the connection and check that sites load
After importing, choose a server and connect, then open the site you want to use. When testing a new setup, keep other factors consistent: use the same network, browser, and destination page. If the site loads and continues to work, test other apps next. This makes it easier to tell whether an issue is with the server, client configuration, or the app itself, instead of trying to diagnose several changes at once.
Use the site’s IP check page to see the exit IP used by your browser. Interpret the result in light of your client’s routing rules: rule-based mode may send different sites along different routes, so one test page can’t prove that every app uses the same server. AI tools and streaming services may also assess account region, platform policies, and their own risk controls. A network connection does not change your access rights on a platform.
If a site won’t load, first check that the client is actually connected. Then check that the current configuration has servers, the subscription updated successfully, the plan is active, and data is available. If the server list is empty, revisit the import steps first. If the list looks normal but the site won’t open, check whether the system proxy or connection service is enabled. Try another server last, changing one thing at a time and reloading the site. Don’t reinstall the app, recreate the subscription, and change all your routing rules at once.
If your browser works but a particular app doesn’t, it may use its own proxy settings or bypass the current system proxy. Check the environment used by command-line tools, IDE plugins, and API calls in particular. You don’t need to configure these during your first connection. After completing the basic checks, see the AI Acceleration Guide for app configuration and troubleshooting.
If the issue persists, open a support ticket in the user panel with your device’s operating system, client name, the step where the error occurred, the selected region, and the error message. Hide your subscription link and sensitive account details in screenshots. Once the connection works, note the working configuration and server, then repeat the setup on your other devices. You can use the same steps to troubleshoot later.